Hand Chain

We want you to feel confident in your purchase. Please review the return terms below and contact us if you have questions before sending an item back.

Return eligibility

Return window: 5 days from delivery. Eligible items must be in original packaging. Items that are on sale are not eligible for return.

How to request a return

Email Nicolenektalov23@gmail.com with your order number and the item you would like to return. Please wait for return instructions before mailing anything. Return labels are TBD of client or owner paying for said shipping label.

Refunds

Once your return is received and inspected, we will notify you of the approval decision. Approved refunds will be issued to the original payment method. Processing times may vary by payment provider.

Exchanges and damaged items

Damaged or defective products we will send you another free with client purchase of shipping label. If your order arrives damaged or incorrect, contact us at Nicolenektalov23@gmail.com with your order number and clear photos so we can help.